Intelligent E-Commerce Insights
Over the past decade, the e-commerce sector has taken huge strides in providing more personalized customer experiences. Recommendation sections on retail e-commerce websites now have the same roles as traditional salespeople in brick-and-mortar retail stores.
Today's retail shoppers have tremendous flexibility in how and when they buy. They can purchase items online using an array of smart devices, phones, tablets, and laptops. Even Siri and Alexa can shop and buy for you now. Of course, there are still the traditional ways of buying, including buying online and pickup in-store, curbside pickup, and ship-to-store.